How to use Hamster: Enterprise and scaling

A guide for admins setting up Hamster at a 50+ person product org. Multiple teams, multiple repos, often multiple business units. Existing engineering platform in place. Engineers already deeply embedded with Cursor, Claude Code, or other coding agents. Covers workspace topology decisions, integrating with your existing platform, setting Direction across the org, governing Methods at scale, and the audit and attribution model.

Under 50 people? How to use Hamster: Startups and mid-size companies is the right starting point. Want to try Hamster on a single Brief first without the setup? See Just ship.

Running Hamster at scale

~4 minutes

Video coming soon

Setting up your workspace

Workspace topology

At scale, the first decision is workspace boundary. Hamster doesn't currently support cross-workspace nesting, so pick the boundary that matches how your Delivery org actually runs.

The three common patterns:

  • One workspace, many teams. Works well up to ~150 people on a single product. Briefs, Initiatives, Methods, and Cloud Agents all live in one place. This is the default and the one we recommend unless something forces you off it.
  • One workspace per product line. When product lines have separate codebases, separate roadmaps, and minimal shared review. Briefs don't move between product lines.
  • One workspace per business unit. When business units are operationally independent — separate finance, separate go-to-market, separate engineering leadership.

We recommend talking to us before choosing your workspace structure — see Get in touch at the bottom of this page.

Connect your Context Graph at the org level

At this scale, configure Connections at the organisation level rather than per-team where possible. Your Context Graph is what makes Blueprints, Briefs, and Methods work — and at scale, you want the graph reading consistently across your whole org, not stitched together per team.

  • GitHub at the GitHub-org level. Install the Hamster GitHub App for the organisation and choose which repositories it can access. Each Delivery PR identifies the person who triggered it. If the repository is on GitLab or Cursor Origin, connect that host. Each host has its own Connection and repository selection.
  • Linear syncs Briefs and Tasks with projects and issues, and imports Initiative context. Jira syncs Briefs and Tasks with epics and issues. Decide team-by-team whether brief-level state lives in Hamster or in your existing tracker.
  • Slack in your primary workspace. Open the Brief side panel from a Brief link in Slack, or use the /hamster command.
  • Hamster plugin — give engineers Hamster inside Claude Code, Cursor, Codex, and Antigravity. This is how they get the same Context Graph reach inside their existing IDE.

See Connections overview for the full list.

IDE flow for engineers (the path most engineers use)

At your scale, your engineers are deeply embedded with Claude Code, Cursor, Codex, or other coding agents. Have each engineer install the Hamster plugin so they get your Context Graph, Briefs, Blueprints, and Methods inside their existing tool. Engineers ship from their IDE, with your team's accumulated context already loaded.

We strongly recommend making this part of engineering onboarding. The IDE flow is what most of your engineers will use day-to-day, and it scales without forcing engineers into a new surface they didn't ask for.

Cloud Agents at scale (for non-engineer-driven deliveries)

A Cloud Agent is the configured environment Hamster runs deliveries in when nobody's hands are on a keyboard. At scale, configure one Cloud Agent per active repo per environment.

Cloud Agents complement the IDE flow rather than replacing it. They're how PMs kick off deliveries from Briefs without an engineer in the loop, how Routines run automated deliveries, and how parallel deliveries run across the team without queuing on engineer time.

Common patterns:

  • Per-team Cloud Agents for team-specific repos (e.g. mobile-ios, mobile-android each get their own).
  • Shared Cloud Agents for monorepo or platform repos that multiple teams ship into.

Cloud Agents respect Hamster's permission model. Configuring one requires permission to manage environments, and delivering a Brief requires permission to manage documents. Owner, Admin, and Creator roles can deliver; Reviewers cannot. For sensitive environments, limit access to the roles that should configure or launch work. See Roles & permissions for the full model.

Building blueprints across the org

At this scale, you typically have many product surfaces. Give each one its own Blueprint, drafted from the information you share and reviewed by the team that owns the surface.

Treat Blueprints as part of your platform documentation, with owners and a review cadence. When a Brief linked to a Blueprint is marked done, Hamster can propose updates for your team to accept. Review newly authored architecture docs alongside the Blueprint and keep its content current.

For organisations with central architecture, security, or platform teams: have those teams own the cross-cutting Blueprints (security posture, infrastructure topology, compliance policies). Reference those shared Blueprints from each product team's Blueprint rather than restating them.

Direction at scale

At enterprise scale, Direction usually runs at multiple altitudes — a company-level framework that boards and execs read against, plus team-level frameworks that product groups operate against quarter to quarter.

Common patterns:

  • Company-level OGSM or North Star at the workspace root, owned by leadership.
  • Team-level OKRs per product team, linked up to the company-level Goals.
  • Cross-cutting Goals (security posture, infrastructure SLOs, compliance) owned by central teams and surfaced as Goals on the workspace.

Each Goal takes a Metric and Results per period. Where your framework supports Initiative links, an Initiative can link to more than one Goal — for example, "Mobile launch" can support both "Q3 launches" and "Mobile platform investment" without duplicating work. Frameworks are versioned and switching them doesn't disturb the Initiatives, Briefs, Plans, or Tasks below.

Methods governance

The Methods Library is your team's AI playbook — the Methods the AI reads from when it builds. At scale this is load-bearing: drift in your library means drift in every Delivery, multiplied by your team count.

We recommend:

  1. Start with Hamster's own library Methods: Hamster Direction, Hamster Discovery, and Hamster Delivery.
  2. Save a copy once, at the workspace level, to add your engineering conventions (preferred testing patterns, code-style enforcement, deploy procedures, security review gates).
  3. Avoid per-team copies unless absolutely necessary. They multiply maintenance and the drift compounds across teams.

A platform team typically owns the workspace's copied Methods at this scale, in the same way an internal-tooling team would own a CI configuration or a build system. Product teams contribute Methods to that central set rather than maintaining their own.

Top tip: Add an "Internal compliance and review gates" Method to your workspace early. This is where security review requirements, audit logging, and PII-handling rules live; AI agents need them in the Brief context, not pasted in by an engineer at Delivery time.

Bridging your existing engineering platform

Hamster doesn't replace your engineering platform. It sits on the spec layer above it.

SurfaceHamsterYour platform
Brief / specHamster—
PlanHamster(synced)
Tasks(synced)Linear / Jira
Code review—GitHub
CI/CD—GitHub Actions / Buildkite / Jenkins
Delivery agent observabilityHamster—
Production observability—Datadog / Sentry / your stack
Customer signalHamster + SlackGong / Zendesk / your stack

The pattern: keep your existing platform; let Hamster own the goals, Initiatives, Briefs, Blueprints, and Methods, plus AI delivery. The Connections do the gluing. Most rollouts at this scale don't change anything in the existing platform — they add Hamster to it.

Shipping change at scale

The loop — Discovery, refine, align, deliver — doesn't change at scale. What changes is the surface area each loop touches. Discovery at this scale still doesn't have to start in a Brief: spike code in a feature branch, ideate in Figma, run a Research Agent pass, hold an architecture review. Converge into a Brief when the shape is clear and alignment voters are ready.

Initiatives are mandatory

Initiatives become the primary planning surface. Brief-level visibility doesn't scale past ~5 teams; Initiative-level does. Where your framework supports Initiative links, connect an Initiative to the Goals it supports so company- and team-level Direction stays connected to the work in flight.

The pattern at scale:

  • Each team groups its Briefs into Initiatives.
  • Where your framework supports Initiative links, connect Initiatives to the Goals they support.
  • Bring Linear Initiatives into Hamster, and sync Briefs and Tasks with Linear or Jira. Keep existing trackers visible to executives rather than maintaining parallel reports.

Alignment becomes asynchronous

At small scale, alignment happens in the room. At scale, it happens in the activity timeline and Slack alignment unfurls. Ask the right teammates to vote Ready or Not yet before moving a Brief to Delivery.

Routines for repeating work

Routines run work on a schedule or after an event. For example, you can set up a Routine to:

  • Post a summary to a Slack channel after delivery completes.
  • Remind your team to review a Brief's Plan on a recurring schedule.

Audit, attribution, and observability

At scale, who triggered what and when matters. Hamster provides:

  • PR attribution via the GitHub connection. Commits are attributed to the Hamster GitHub App's bot account, and every Delivery PR description names the person who triggered it.
  • Brief-level history in the activity timeline: document edits, comments, alignment votes, status and owner changes, and delivery starts and cancellations.
  • Tool calls and flow steps in the delivery thread.
  • Workspace-scoped Briefs, Plans, and deliveries.

If your security or compliance team needs more (audit log exports, retention policies, the SOC 2 report), see below.

Procurement, security, and SSO

The Enterprise plan includes SSO — contact us about your requirements and see pricing. Review our SOC 2 Type II compliance and security controls, and request the report, from the Trust Center.

For procurement processes, custom DPAs, security questionnaires, or VPC-isolated deployments: email hello@tryhamster.com before procurement starts. We'll work it through case-by-case.

Going deeper

  • MCP Server — how the Hamster plugin connects Claude Code, Cursor, Codex, and Antigravity to Hamster.
  • CLI — start deliveries and sync skills from your terminal.
  • Routines — automation patterns for repeated org-wide work.